Terms & Conditions
Please read these Terms and Conditions carefully before accessing or purchasing from Vivo Peptides.
1. Research Use Only
All products sold by Vivo Peptides are intended strictly for laboratory research purposes only.
Our products are not intended for human consumption, medical use, veterinary use, or diagnostic purposes.
By purchasing from this website, you confirm that you understand the nature of research compounds and agree to use them only for lawful laboratory research purposes.
2. Product Information
We strive to ensure that all product descriptions, specifications, and other content on this website are accurate and up to date. However, Vivo Peptides does not guarantee that all content is free from errors, omissions, or inaccuracies.
All products are sold as research compounds and should be handled only by qualified professionals.
3. Customer Responsibility
By placing an order on this website, the customer confirms that:
- They are at least 21 years of age
- They are legally permitted to purchase such products in their jurisdiction
- They understand the risks associated with handling research compounds
- They will use the products only in compliance with applicable laws and regulations
The customer assumes full responsibility for the safe handling, storage, and use of all purchased products.
4. Order Acceptance
All orders placed through Vivo Peptides are subject to review and acceptance.
We reserve the right to:
- Cancel any order at our sole discretion
- Refuse service to any customer
- Limit purchase quantities
- Request additional verification for suspicious or high-risk orders
These measures are used to help prevent fraudulent transactions and misuse of our products.
5. Fraud Prevention & Verification
Orders suspected of fraud may be delayed, held for review, or canceled.
Vivo Peptides reserves the right to request identity verification, payment confirmation, or additional documentation before processing certain orders.
Any fraudulent activity, including unauthorized payment disputes or abusive chargebacks, may result in permanent account suspension and refusal of future service.
6. Shipping
Orders are processed after successful payment confirmation. Shipping times may vary depending on destination, courier services, customs procedures, and other factors beyond our control.
Vivo Peptides is not responsible for delays caused by:
- Customs clearance procedures
- Carrier delays
- Incorrect shipping information provided by the customer
- Events beyond our reasonable control
Customers are solely responsible for ensuring that products ordered from this website are lawful in their country, state, or jurisdiction.
7. Returns, Refunds & Damaged Orders
Due to the nature of research compounds, all sales are generally final.
If a product arrives damaged, defective, or incorrect, the customer must contact our support team within 48 hours of delivery and provide sufficient supporting documentation, including clear photos of the package and product.
All claims are reviewed on a case-by-case basis. Vivo Peptides reserves the right to determine the appropriate resolution at its sole discretion.
8. Chargebacks & Payment Disputes
Customers agree to contact Vivo Peptides first to resolve any issue before initiating a chargeback or payment dispute.
Fraudulent or abusive chargebacks may be contested with supporting order, shipping, and communication records and may result in permanent restriction from future purchases.
9. Limitation of Liability
Vivo Peptides shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the misuse, improper handling, storage, resale, or unintended application of any product sold on this website.
By purchasing from Vivo Peptides, the customer agrees that all products are used entirely at their own risk.
10. Intellectual Property
All content on this website, including but not limited to logos, branding, text, graphics, product descriptions, images, and design elements, is the property of Vivo Peptides and may not be copied, reproduced, distributed, or used without prior written permission.
11. Changes to These Terms
Vivo Peptides reserves the right to update, revise, or modify these Terms and Conditions at any time without prior notice.
Continued use of this website following any changes constitutes acceptance of those revised terms.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us through the contact page available on our website.
Important Notice
By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.
